Holiday Inn Express Nashville-Opryland by IHG

Breakfast was excellent. Staff was so helpful and kind. Cleaning staff i didn’t meet in person but all of the extra little touches were so cute and a welcome change. Loved that the towels were folded like swans and little cute flowers folded into the ends of toilet paper. We were very impressed after staying at another location at the cleanliness of the pool. This location is impeccably maintained. Bravo to whoever the manager is. Keep it up probably one of the nicest IHG hotels we have ever stayed at based on cleanliness and comfort. It is not right on the highway so less noise than other hotels in this area of Nashville. Lots to do nearby Opry Mills Mall right across the street. We had tickets to the Opry and I have a full size truck so the fact that they offer a shuttle service is awesome. Its $10 dollars round trip to the Opry ( get the number for the 3rd party shuttle before you go if going to the Opry) Our show lasted longer as it was a special event and I have a handicap so it took me longer to walk out to pick up spot. I called the hotel they gave me the shuttle office number. I called when we got out to pick up spot and told them we thought we missed the shuttle and they sent another one to get us. ( there were 6 others that were handicapped as well that got out there late like us) so we all got picked up. That may be something the hotel can speak to the 3rd party vendor About. They only have 1 lift after the show to take handicapped persons to ground level and they can only take 1 person in it at a time. So handicapped persons are gonna be late getting out. Other than that we had no issues and were very pleased with our stay. Beds are super plush and comfortable. Don’t hesitate to pick this location over hilton, mariott and others locally. For a cheaper alternative to the Gaylord. You can still go over and enjoy walking around the gaylord gardens etc. Oh the shuttle also goes downtown so you can go have fun and not drive amd take the shuttle.

We loved everything about this hotel!!! We stayed a full week for our daughter's 21st Birthday! The employees at the front desk went above and beyond to make sure we were happy during our stay. They were very welcoming and friendly and answered all our questions about the hotel and area we were staying. The breakfast served every morning was delicious and the staff was nice. Our room was very clean as well and we liked how they changed our sheets every few days during our stay. We will definitely stay at your hotel when we visit again!!!! Thank you!!!

Very good location right across the street from the Opry and the big outlet shopping mall!! I liked this hotel it was clean and nice and comfortable but one of the staff not as friendly! There was one guy that didn't wanna even talk to us! It was an effort to be any help at all! I think we were merely asking for a restaurant recommendation! The other two ladies at the desk were friendly and helpful!

Very clean and plenty of parking. Close to necessary needs. Ie: restaurant, fuel,Opryland mall. Shuttle to downtown..

the staff was friendly and helpful...housekeeping was great....great location close to a lot of attractions the breakfast buffet looked good.. the bummer was the pancake machine was not in service.